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What To Do If Events Are Stuck in Waiting

If the status of events are stuck in waiting, it can be caused by a couple of things

Your Cron Job is Not Active

The most likely reason is your cron job is no longer active. To solve this follow the steps in this article.

Create a Cron Job with cron-job.org

Error During Event Processing

While rare, it does occasionally happen when the event queue encounters an error while processing the events. This can happen when…

  • Your site crashes
  • Your site times out
  • A plugin conflict

If this happens, click the Clean-Up button above the event queue and this will restore the affected events and allow them to be processed normally.

What To Do If Events Are Stuck Waiting

Does Processing the Events Manually Work?

If processing events manually works, the issue is almost certainly with your Cron Job and you should look there for a configuration issue first.
What To Do If Events Are Stuck Waiting
If you are unable to process them manually, then there is a deeper issue and you should contact support for assistance.

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