You can download the from the MBR CRM website and install it on your website. 
Benchmarks

Download Added To Cart: This benchmark will execute when the download is added into edd cart.
Download Purchased: This benchmark will be executed when the download is purchased by the user.
Reached Checkout: This benchmark will be executed when the user is reached to the checkout page.
Emptied Cart: This benchmark will be executed when the user removes all the downloads from the cart.
Payment Refunded: This benchmark will be executed when admin refund payment to the user.
Abandon Cart Funnel

Refund Followup Emails

Replacement Codes
edd_percent_discount: Generate a single-use percentage coupon code for this contact only.
Usage: {edd_percent_discount.10}.
edd_percent_discount_link: 
Generate a link to the checkout page with a single-use percentage coupon code for this contact only. Usage: {edd_percent_discount_link.10}
edd_flat_discount: Generate a single-use flat-rate coupon code for this contact only. Usage: {edd_flat_discount.10}
edd_flat_discount_link: Generate a link to the checkout page with a single-use flat-rate coupon code for this c0ontact only. Usage: {edd_flat_discount_link.10}
edd_last_purchase: Merge in the name of the last product that was purchased by the customer.
edd_lifetime_value: Show the lifetime value of the product for contact.
You can see the use case of the replacement code in the following emails.

Tag Management

Reporting
