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How To Confirm An Email Address

Email confirmation is required under GDPR and CASL. To confirm an email address, it requires 2 things: Verifies the identity of the contact and confirms they are consenting to receive marketing information to their inbox.

There are 3 methods on how to confirm an email address.

Email Confirmation Link

This is the recommended method for confirming a contact’s email address since the contact is providing consent.
This method requires you to send a confirmation link in an email using the {confirmation_link} replacement code.
How To Confirm An Email Address
Simply insert the code into the body of any email.

Manual Confirmation

You can manually confirm an email address from the contact record. Under the email section there is a checkbox that will allow you to manually confirm the contact.

You must provide a reason for the confirmation as well.

How To Confirm An Email Address

During Import

While importing contacts, for example from another service, you can specify that these contacts were previously confirmed.
How To Confirm An Email Address
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