Frequently Asked Questions
We are a full small and medium-sized marketing agency. We have packages as low as $99 a month to completely customized packages to match for your business goals.
Yes, we really create websites starting at $99 per month. This program is best for those who are looking to get their business online or need an additional marketing tool for their team.
We use WordPress for all our websites and integrate WooCommerce for any website with e-commerce functionality.
Yes, that’s actually one of the key features of our program. We keep ongoing maintenance across all our sites every day for security and performance. But we also handle requests from clients for any updates, issues or website revisions.
We designed a queue system that monitors each request coming in from all our clients. It’s tagged based on priority and we fulfill each item as a whole team. So, we spread the cost across all clients.
We also follow our fair use policy. If you ask us to add 100 products into WooCommerce, that will take some time depending on the number of existing requests in the queueing system. But we’ll communicate with you during the process and work with you every step of the way.
We also offer premium add-on services like personalized marketing plan coaching, sales strategy coaching, agency coaching, and white label partnership. Learn more about these here.
But if you need different features other than our basic packages, and you wonder if we can still do it for you for $99 a month — contact us first and let’s find a way for it.
We also offer a 100% satisfaction guarantee for the first 30 days or your money back.
Here are some tasks that require our custom quote:
• Doing custom plugin development, we will tweak and do basic things, but more complex stuff would be considered custom.
• Creating social media network accounts
• Setting up email accounts
• Editing your DNS entries
• Buying your domain name
• Multi-Site Capability
Here’s a basic list of sites that we don’t work with or that would take special approval. If you think you fit any of these, please contact us, and let's talk to see if you do fit or we have a custom solution.
- Illegal items and items that encourage, promote, facilitate, or instruct others to engage in illegal activity
- Controlled substances and illegal drugs (including prescription drugs). This includes, but is not limited to, items used to manufacture controlled substances and drug paraphernalia. (See below for Marijuana themed allowances.)
- Sale or advertisement of electronic cigarettes ("e-cigarettes") and Electronic Nicotine Delivery Systems (including, e-hookah, vape pens, advanced refillable personal vaporizers, and electronic pipes) (collectively referred to as "ENDS") pre-loaded with a tobacco or a tobacco-derived substance.
- Adult sites and services, and related offensive material such as pornography and escort sites (See below for Adult themed allowances.)
- Credit or debit cards (active or inactive)
- Domain names
- Sites selling stolen or unauthorized items, including counterfeit products such as copies of movies (VHS, DVD, etc.), software, and other trademarks
- Products that have been recalled by the Consumer Product Safety Commission (CPSC)
- Hatred & Intolerance: We do not allow the promotion of content that incites or endorses hatred against others. Content that inappropriately discriminates against a person or group or that seeks to intimidate, exploit, or humiliate others.
- Sale of weapons, gunpowder, and other explosives.
We offer a 30-day money-back guarantee, but anything beyond the 30 days is not eligible for any refunds.
We’ll continue hosting your site until the end of your purchased time. We’ll provide you a WordPress file or admin access to move your site to the host of your choice. We recommend GetFlyWheel.com as they are one of our partners and where we currently host our clients’ sites. We do not provide any license for plugins, themes or anything used on your website. At the time you cancel your subscription with us, you’ll be responsible for renewing and licensing those products.
30-Day Money-Back Guarantee
We provide a 30-day no-questions-asked Guarantee that you’ll be happy with our services. If you’re not satisfied, you may request a full refund within your first 30 days, and we’ll give it to you. We’ll also let you keep anything we did during that 30 days as a ‘thank you’ for trying us out.