The MBR CRM Booking calendar sends an appointment notification when a contact interacts
There are two types of notifications.
- Contact Notification
- Admin Notification
Contact notifications are the notifications sent to the contacts when they first interact with the appointment.
The booking calendar contains an email notification section where users can send essential emails to their customers about their appointments. The creation of a new calendar generates a stack of essential emails to send whenever any events get completed by the user. Users can manipulate these auto-generated emails using the email editor section of MBR CRM. Whenever a new appointment is booked, reminders are generated based on the reminder settings of the calendar. If the user changes the settings of reminders the new settings will take effect for new appointments only.
If you have an MBR CRM SMS plugin available you can send SMS notifications to the contacts. Using this tab you can select the SMS you want to send based on the event recorded in the Booking Calendar.
Admin notifications are the notifications sent to the calendar owner when contacts interact with the booking calendar appointments. Users can send emails as well as SMS notifications to the calendar owner using the Admin Notification tab in the Booking Calendar area. While sending admin notifications, the user can select the specific event for which they want to send notifications. SMS notification option will be displayed only if MBR CRM’s SMS plugin is installed When you send Admin notification, whether email or SMS, it will append the name of the event in the end in the notification area.